New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Saving video thatts not an event
How do you save a video clip that didn't get registered as an event? There are a lot of things my cameras pick up that I would love to save but not all of them get registered as an event, like when the same car was driving slowly past the house for t...
Resolved! Nest Camera (Battery) will not show live video.
One of our camera will not show live video right now. It is plugged into AC power so it should display live video and not in any battery saver mode. It does still provide alerts when triggered and we can see video in the history but we want the abili...
my doorbell camera lens is defective.
I have a gen 2 doorbell/camera. The camera lens is apparently defective. There is a blurry spot right in the center of the lens so there is no clarity of vision. I've had your service company, On Tech, look at it, but they tell me there is nothing th...
More than 10 nest cameras on property
Hi all, Looking at installing more than 10 nest cameras on a property. I know the max number associated with a nest home is 10. Can anyone provide a solution?
Notification on family/household members only working on owner account phune
Hi.I just installed nest doorbell version 2 wired.Everything went smoothly and i get notifications on my phone everytime the doorbell rings. How ever we are 4 people with all Android phones. And it is only my phone that gets notifications from the ne...
Resolved! Nest doorbell were set up on another person's account.
Hello I just installed the doorbell , unfortunately after I setup the app it shows :devices were set up on another person's account.But I bought it brand new for Amazon ! Please let me know how to solve it, thanks
Home and Away not working
I’ve just bought a Nest 2nd gen. wired camera and I have set up the Home and Away routines but it isn’t turning the camera on or off when I use the voice commands. Any tips?
I changed my wifi password and cameras are no longer connected
I changed my password for my wifi network and cameras are now disconnected
Internal camera
Setup with no issues. Works in google home. But i want to see it in the Nest app. Any suggestions as to how do this. No nest logo is evident.
Saved video events on nest cam not available. I only see an ‘i’
I only see an ‘i’ when viewing nest cam events.
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