09-08-2023 08:06 AM
09-08-2023 08:13 AM
When we have a power outage (or a Wi-Fi outage)--both of which are fortunately infrequent--we often have to unplug at least one of our Google Nest Outdoor Cameras for a minute or so and then plug it back in, in order to get it to come back online. Others in this forum have reported the same thing; it's a real nuisance for customers whose cameras are at a distant location.
09-08-2023 04:21 PM
We have to do that as well. Its a problem with the NEST cameras...any thunderstorm or power outage and they have to be serviced. Since we live at a distance, its a pain.
09-10-2023 05:52 PM
Hello everyone,
I’m sorry to hear that you’re having issues with your Nest cameras. I appreciate your reports here in the Community. Let’s check it out.
When the Nest cameras reconnect to power, it will take some time (usually less than a minute) to restart, reconnect to the Wi-Fi network and the internet, and start streaming again.
If they stay offline, you can follow this guide to help you troubleshoot an offline Nest camera or doorbell.
Thanks for chiming in, MplsCustomer.
Best,
Lance