New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
No snapshot in history list - Nest Aware subscription held - Doorbell and cameras
I note a post in relation to this issue was made about 12 mths ago and that Google engineers were apparently looking into it.I can not see any subsequent posts in relation to this which provide a solution.History lists do not show a snapshot of the r...
Camera wired 2nd generation won’t set up
I am trying to set up my Google indoor wired 2nd generation cameras. I already have 3 Nest protects (fire alarms) set up. I live in the Bahamas but my Google address is set to Florida (or it won’t work). Everytime I try and set up the cameras I get t...
Resolved! Notifications on phone when doorbell is pressed
This topic has been posted before and closed, but the solution does not work. I want a separate notification for when the doorbell is pressed, not just if someone walks by. Is Google Nest working on this?
24/7 on nest cam 2nd generation
How do I turn on the 24/7 feature on a nest cam 2nd generation? I have the nest aware premium. I don’t see any options to turn on 24/7 anywhere!
Google does not stand by their product! Don't buy
Had a Nest IQ outdoor cam fail without any external issue (just mounted on a wall in a dry place, no freezing) after just over 3 years of operation.And the customer "service" has the audacity to ask us to just buy a new one. Google does not offer ser...
Google Home device
I have a Google Home device that keeps losing connection with my doorbell. But my iphone and computer don't lose connection. I thought this was a Nest doorbell issue and even replaced the doorbell to the latest one, and replaced my transformer... but...
Living room camera
I've had my nest ecosystem set up for about 6 months. My living room camera was set to only record when I'm not home, and now somehow it got changed and it's recording all the time, I only want it to record when I'm not home, and I can't find this an...
Need to talk to a person, time dependent Nest camera takeout...losing footage every day
Tried to takeout all my video history to retain video of my recently deceased pet....failed twice. No reason..takes 2 days to find out it failed...I need the footage...who can help?
Resolved! Video "History" not showing on bottom of Screen
I have two of the "updated" nest cameras that only show up under Google home. However the Google Home screen only show the live video. There is not "history" to choose along the bottom of the screen. what gives? How can I access my video history? My ...
Fixing water in Nest Camera lens
I was able to remove the 3/4" lens by gently working the tip of an exacto knife around the seam. You'll discover where the seal failed as the water inside will start weeping out. Focus the tip there, trying to get the knife tip under the glue gap on...
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