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Nest Door Bell Not Charging

PastorBuchie
Community Member

My nest doorbell has always been on low battery right from the first day. It goes off and comes back on but remains on 3% battery life. I need urgent help. Thanks. 

1 REPLY 1

Jenelyn_O
Community Specialist
Community Specialist

Hi PastorBuchie,

 

Thanks for reaching out. I'd like to take a closer look at it. Please check the LED status of your Nest Doorbell. For more information about the different LED statuses, refer to Nest camera and doorbell lights and sounds.

 

A few questions:

 

  • Do you have a wired or a wireless setup?
  • Are you able to check the camera feed?
  • Did you receive any notification from the Google Home app?
  • Did you notice or experience any power outages recently?

 

Best,

Jenelyn