Currently I am using Google Home with Home Mini Speaker. Recently I bought a new Google Camera (Battery version). When adding it to my Google Home, it displays those messages related to Nest Products. I selected None as I never registered any Nest Products before. However, it prompted to add New Nest Network, and it shows " Something Went Wrong. Please try again".
So it means the Google Home App itself has not yet detected my Google Camera.
I already tried rebooting my device and phone; and tried deleting home and re-adding home; and made sure IPV6 is disabled on my WiFi router (this worked for some people).
But the error still occur. Can anyone help me ?? 😓🤔
I don't know why they don't list the Home Mini Speaker. That is also a Google Nest device, and you would want your new battery camera to be in the same Google Nest "home/structure" as your Home Mini Speaker, and your Home Mini Speaker should already be assigned to a Google Nest "home/structure". Did you try answering "Yes" to the question?
@DOVES thanks for reaching out and for sharing the screenshots of your issue here. To confirm, what are your options when you hit Yes? Have you tried creating a new home structure and trying adding your Nest Camera there? What is the light status of your Nest Camera? In case you're still having the same issue, you may try resetting your Nest Camera to the factory default.
To reset your Nest Camera (battery):
2. Press and hold the button:
3. Release the button. Your Nest Camerawill restore to its factory settings.
4. After the factory reset, your Nest Camera will appear as “Offline” in the app until you remove it.
5. To remove it from the app, open the app, tap on the device, then tap Settings> Remove device> Confirm.
Let us know how it goes.
I appreciate the help, MplsCustomer