09-25-2021 11:05 PM
Hi,
More recently I have noticed that my Nest camera keeps disconnecting from the WiFi router randomly
I have tested that it isn’t the router as I can see other devices successfully connected and worked fine.
the router and Nest camera are with a few meters of each other so range isn’t a problem.
it has worked fine until very recently
please can I get a replacement device or an indication of the problem
Thanks
Kit
09-26-2021 05:14 AM
Hi @Kcm1976
Have you tried doing a factory reset on your cam? Usually when it glitches out like that, I will factory reset my device and it will be back to normal after I set it back up again.
Hope this helps!
10-06-2021 03:46 PM
Hey there,
Just checking in too see if you still needed assistance. Please let me know.
Best Regard,
Brad.
11-12-2021 01:07 PM
Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks