First Gen Nest Camera - Red Light

[JoeF]

Noticed red light recently, yet camera is working. 

I  performed a simple Reset, no change. 

Somewhat confounding - any/ all help appreciated. 

Also, seeing Gemini notifications - all my Nest cameras are older (Gen 1-3); is this hardware supported?

Thx, joe F 

[coolone1]

I am have the same problem this did not happen to me until I had to switch to google home

[JoeF]

I completed the switch to Google Home approximately Feb ‘24 … so today I have the Nest & Google Home apps on my phone because Google doesn’t send notifications for the Gen 1 cameras. 
Yet, I can see ALL cameras on Google. 
Also, Google advised recently that my subscription (Standard??) will increase to $150 in December. 
And finally, I would love some straight forward info re Gemini … does it work on older hardware. Google (and everyone else) is in a AI marketing frenzy!!

[DeboraJ]

Hi folks,

Thanks for reaching out to the community! I understand that you recently noticed a red light on your 1st Gen Nest Camera. Thank you for letting me know that the camera still works properly. Let me share some information with you.

Before we move forward, I just need one piece of information:

• What is the exact model of your camera? I understand it is a 1st Gen, but could you please confirm if it is an Indoor, Outdoor, IQ Indoor, etc.? To have a better idea, you could check our Help Center Article called: "Technical specs for Google Nest cameras and doorbells”

Once you provide this information, I will be more than happy to assist you!

Best regards, 

Debora

[JoeF]

Indoor; ty for your support 

[JoeF]

Indoor camera. 
Additional info: please be aware my phone has both apps, Nest and Google Home. However, I do not get notifications from Google Home for the Gen 1 cameras. Yet, Google Home sees all cameras in house.

Also, I am a Nest Aware subscriber with a subscription increase to $200 shortly. My intuition tells me that I should be running 1 app: Google Home.

What is the process to consolidate?

Last, please provide simple, straightforward info re Gemini.

Thank you.

[DeboraJ]

Hi @JoeF,

Thanks for the update! Regarding the red light you are seeing: don’t worry about it. On this specific model, that red light simply indicates that the status LED has failed. It does not mean the camera is damaged. The camera is still fully functional; it just means the indicator light itself is no longer working.

Now, regarding the notification issue, I have a few diagnostic questions to help narrow this down:

• Is the device detecting events in the history?
• Are "Airplane Mode" or "Do Not Disturb" currently turned on?
• Have you tried a different mobile device?
• Is this issue constant or intermittent?
• Is this happening on both apps (Nest and Google Home)?

Regarding the subscription: Yes, the price has increased, but it covers both apps (Nest and Google Home) and all devices, regardless of whether they are 1st or 2nd generation. Please note that while the subscription billing is generally managed through Google, 1st Gen cameras still require the Nest app for settings and video history reviews.

Keep me posted!

Best, 

Debora