Fix for doorbell no longer latching onto baseplate?

[Soundamigo]

I've chosen 'cosmetic issues' as there is no option for 'hardware issues'.

My doorbell will no longer latch onto it's baseplate. 

Is there a fix? Can I buy a new baseplate?

Community help welcome

[Jeremyg]

Hi @Soundamigo!

Thanks for reaching out to the community. I am sorry to hear that your doorbell is no longer latching onto the baseplate, but no need to worry; help is here. It is possible for you to share a picture of the back of your device and a picture of the mounting.

Best regards,
Jeremy.