Floodlight Cam Notification preview is from before the event

[Archonite]

I'm having issues with the Nest Cam Floodlight and it's event notification previews / snapshots.

The preview that comes in on the notification and in the app as a snapshot, are all from right BEFORE the event. E.G. if a car is detected, it'll send me a picture of the place as it was before the car passed... completely defeating the point of the snapshot.

I have multiple other nest cams without this issue (2 doorbells & another gen 1 outdoor).

Is there a way to add a delay to the snapshot? Why is it behaving this way specifically for this cam?

[MplsCustomer]

@Archonite 

Sometimes this happens with our older cameras and doorbells.

[EmersonB]

Hi everyone,

@Archonite, thanks for reaching out here in the Community. We hear you and we wanted to help you with this. To confirm, how far is your Nest Camera from your Wi-Fi router? Try restarting your Nest Camera and your Wi-Fi router. Let us know how it goes.

I appreciate the help, MplsCustomer.

Regards,

Emerson