So we just moved houses and I'm trying to install my floodlight. We no longer have the QR but I've been trying to use the 6 digit code and get nowhere.... I reset the camera to now have a pulsing blue light and nothing through either the nest app or the Home app will connect. The farthest I've gotten is the nest app asking to choose the last 4 of the serial number of the camera and that it could take a minute. After 20, I give up. Any thoughts or something I'm missing? Please help!
The new Google Nest floodlight camera can only be set up in the Google Home app.
When changing Wi-Fi networks and reinstalling the camera, it is preferable to FIRST remove your camera from the Google Home app while on your old Wi-Fi network. Then you need to do a factory reset; this means pressing the reset button for at least 12 seconds. See the 2nd set of instructions ("factory reset" rather than "restart") here:
Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
