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Gen 2 doorbell history

sfd10
Community Member

I am inquiring about how to increase the video history for my doorbell camera.  There are no options to increase history retention.  It states "3-hour event video history" only.  

 

 

5 REPLIES 5

MplsCustomer
Bronze
Bronze

@sfd10 

You need a Nest Aware subscription in order to get more than the 3-hour free event video history that comes with the newer cameras:

https://support.google.com/googlenest/answer/9233159?hl=en

https://support.google.com/googlenest/answer/9681538?hl=en

Thank you

aatienza
Community Specialist
Community Specialist

Hey folks,

 

sfd10, checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.
 

I appreciate the help, MplsCustomer.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hello there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie