Google Camera says Slow Charging

[Kchambers333]

Google camera saying charging slowly. We are using the original cord and plug it came with and tried 3 different outlets. Still says charging slowly. It’s been charging for about 5 hours already and only at 36%. 
what else can we do? 

[MplsCustomer]

@Kchambers333 

Other customers have reported problems with the USB port on the camera, needing to reseat the plug. One customer recently reported cleaning the USB plug with alcohol to get charging to resume.

[zoeuvre]

Hi folks, 

@Kchambers333, thanks for reaching out to us. I hope you've already gotten the answer you are looking for. Also, are you using the compatible cable or adapter to charge the camera? If not, use the provided cable and adapter to charge the camera optimally. 

Please let us know if you still have questions or concerns, as we'll be willing to assist you more.

I appreciate your help, @MplsCustomer. 

Best,

Zoe

[Jenelyn_O]

Hi Kchambers333,

Chiming in — I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

I appreciate your help, @MplsCustomer and Zoe.

Thanks,

Jenelyn

[zoeuvre]

Hi there, 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

Regards,

Zoe