Google Home for web clip download not working correctly

[send9]

I was happy to see you can now download clips from using a web browser and that it doesn't have to be just motion clips. However, the feature doesn't work correctly. There is no way to specify which length of clip you want -- it chooses a random length of time and there is no way to change that, so the blue sliders don't do much. It just choose random intervals so you have to hope it will choose what you need, but I have not been that lucky. Is there any planned fixes for this issue? I promised to provide security footage to a neighbor but it's proving pretty hard to do.

[ovidioj]

Hi @send9,

Thank you for reaching out to the community! I appreciate your feedback on the importance of choosing a specific video clip length for storage. I understand that this feature could help save you money and time.

While we don't currently offer the ability to choose a specific length for video clips saved on the website, the length may vary depending on the camera model you have.

For more information on saving and downloading video clips, please visit our helpful guide: The link to save and download video clips is here.

This guide details the functionalities available through both the website and the Google Home app.

We value your insights and are always looking for ways to improve our video clip feature. Please feel free to leave any additional feedback you may have.

Thanks again,

Jorge