07-07-2022 09:57 PM
Hey there,
My nest cam is plugged in, the blue light is flashing however it isn’t discoverable through my google home app.
When it asks me to then set it up through the nest app, I try through there and it directs me back to google home app.
I have tried all the trouble shooting regarding wifi problems etc and nothing is working.
Any advice much appreciated.
Tom
07-08-2022 01:39 PM
In the past, a few customers in this forum have reported encountering this problem installing one of the newer Google Nest cameras released starting in 2021, and were able to resolve it by updating their Google Home app in Apple's App Store.
If that's not your issue, perhaps you have a defective camera and could try contacting Google Nest Support: https://support.google.com/googlenest/gethelp
07-08-2022 02:23 PM
Oh awesome thanks, that has worked!
07-12-2022 05:34 PM
Hey Tsilbs,
Appreciate the help, MplsCustomer. I'm dropping by to ensure if everything is covered here. Hope that sheds some light on the issue.
Thanks,
Archie
07-18-2022 04:49 PM
Hey Tsilbs,
I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
Thanks,
Archie