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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15359 Views
  • 0 replies
  • 6 kudos

Resolved! Camera video download

I need to download multiple clips over a 30 hour time period, can someone assist in how to select and download multiple clips at once

Sn00py by • Community Member
  • 1048 Views
  • 4 replies
  • 0 kudos

Resolved! How can I setup nest camera notification schedules?

Hello,I've recently purchased 4 nest battery and 2 nest indoor cams. I'm trying to setup the notifications on a schedule so I don't get spammed during the day as my kids and dog are doing their thing, but I do want to receive notification between 10p...

Nest Doorbell Peeling

Hi there- starting a new thread because all others on this topic appeared locked. I have had my Nest doorbell installed for two years and the front is beginning to peel. I am very disappointed because I recently installed two more of these in our lak...

mb1234 by • Community Member
  • 1277 Views
  • 6 replies
  • 0 kudos

Wired doorbell will not connect to WIFI

I have a new wired doorbell gen 2 that will not connect to my WIFI. I kept getting a error that there is a not a valid internet connection, even though we were using the internet and speed test showed 160 MBPS download. My wifi is the google nest rou...

Randy1 by • Community Member
  • 1189 Views
  • 3 replies
  • 1 kudos

Camera Face incorrectly Tagging People

I’ve read through a lot of the mis-tagging of faces, it I’m experiencing something different. I have only one camera, and it is constantly mis-identifying people in videos. For example, John Doe is already listed as a familiar face. When the camera s...

Resolved! Charging flood camera

Hello, I just had flood lights cam installed. I do not know how to charge them. I didn’t see any changing cables in the box. Please Advise

Kina by • Community Member
  • 979 Views
  • 4 replies
  • 0 kudos

Slow charging. Use a compatible cable

I have had to contact support 3 separate occasions for this. Today I connected the charger to my nest cam battery and i get a message saying its going to take Approximately 14 hours to charge. Every time I contact support they say to reset it and mon...

Boeing777F by • Community Member
  • 1730 Views
  • 5 replies
  • 1 kudos

Nest Cam connection to account

How do I add Nest Cam to my account. I already have a Google doorbell linked with camera. We purchased a Google nest can with floodlights which has been installed but I cannot seem to figure out how to add this device with my account. Thanks in advan...

PMW by • Community Member
  • 945 Views
  • 5 replies
  • 0 kudos
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