02-21-2023 11:59 AM
I wish there was a better support team to help with the issues I am having for my replacement doorbell it's happening again I will now be returning this for a second time but this time will get a full refund and look else where I loved my googl home but it sucks the other products don't work right what is the point of having an so called help team to be told it'd my ISP is that all you can come up with just should've been honest and stated you don't know how to fix something that's not made for Illinois cold weathers I would like a better equipped doorbell
02-25-2023 07:00 PM
Hi Mzbutterfly69,
Don’t give up on us yet. We'd be happy to take a look into this for you. Tell us more about what's happening with your Nest Doorbell (battery).
Thanks,
JT
02-28-2023 07:32 PM
Hey there,
It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.
Regards,
JT
02-28-2023 07:40 PM
Hello well I am giving it time to see how much it continues to go offline and ringing the doorbell doesn't work it is connected to my 2.4 wifi
03-01-2023 03:33 PM
Hi there,
Sure, no problem! Keep us posted. We're here to help.
Thanks,
JT
03-04-2023 04:07 PM
Hey there,
Checking back in — how's it going? Still need our help?
Regards,
JT
03-05-2023 05:20 PM
Hi there,
Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Best,
JT