02-21-2023 09:09 AM
The nest gen 2 door bell camera inside ribbon broke. is there any one that can repair this?
02-21-2023 09:58 AM
Hey there,
I can imagine this has been stressful for you, and I would like to look into this further. Please fill out this form, and a higher tier of support will reach out to you with next steps.
As a side note; we unfortunately do not offer replacements for parts. If your device is no longer under warranty, we aren't able to offer a replacement.
Best regards,
Brad
02-24-2023 10:04 AM
Hi there,
Just checking in to see if you have had the chance to fill out the support form I sent. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.
Best regards,
Brad
02-25-2023 03:00 PM
Hey Truckman567,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
Best,
Emerson