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Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest indoor camera
I just added a new indoor camera how do i get it to show up on my Nest app?
First gen Nest Camera dying/dead?
I have a first generation Nest camera that has been barely working the last few weeks, and I'm starting to think that it might actually be on its last legs.The camera cannot be reached on the Nest or Google Home app, despite working previously. I kno...
DeadNest battery
The store Bill's battery will not stay charged for more than a week, even though it's hard wired. Do not buy these things they are scrap.
IQ outdoor camera offline
My nest iq outdoor camera continues to go offline. I have 2 of these and a nest doorbell. The other camera and doorbell work fine, but 1 iq cam will work for a few minutes then go offline even it it is next to the wifi router. I have removed and rein...
My outdoor nest web cam is not saving video history
When my camera detects activity, I get a notification and can view the video. However, after a short period of time, the video is gone from history. I've had the camera for over a week and no recorded events show in my history.
Nest Doorbell Installation on m&s DMC1 intercom
My home that I recently purchased has a m&s DMC1 intercom system. The doorbell chime is currently running through this system. The doorbell is connected into the master control panel in the kitchen.I am wondering when installing my google nest doorbe...
Resolved! Notification Delay
My phone won't ding to notify me someone is approaching or at the door... been like this since I had it about 4 years ago... was working on a fix then and it still does not work... why am I paying for this service if it don't work...people are back i...
Nest Doorbell Peeling
Nest Hello Doorbell started peeling and the warranty period is over. I have read this is a known issue with the plastic cover. I recently chatted with support but only received a link to buy a new one. I don't really want to spend another $200 to rep...
No more face recognition
I have a new hello nest and all of the newest cameras. I was logging all face recognition and I have about 20 people so far. I pay the premium package. It has now stopped seeing people to identify. People walk right up to it, it records the action an...
