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Wired doorbell unplug

Swattz67
Community Member

I need to unplug my doorbell to reset my account I've disconnected it from the base. Is this sufficient or shall I turn off the power too?

4 REPLIES 4

Rubes
Gold Product Expert
Gold Product Expert

If it’s already off the base but wires still connected, just restart the device using the pin hole on the back.

EmersonB
Community Specialist
Community Specialist

Hello everyone,

@Swattz67 thanks for reaching out here in the Community. You may try performing these steps to restart your Nest Doorbell:

If your doorbell is connected to your home’s doorbell wires:

  1. Insert the release tool into the hole at the bottom of your doorbell to remove it from its base. You can also use a paper clip or thumbtack.

Tip: Don’t unscrew the wires attached to the back of your doorbell.

  1. Use the release tool to hold down the button on the back of your doorbell for about 10 seconds. Your doorbell will restart.

Tip: The hole for this button is located near the top.

If your doorbell is connected to the power adapter:

  1. Disconnect your doorbell from power by unplugging the power adapter from the electrical socket.
  2. Wait 10 seconds.
  3. Plug the power adapter back into a socket. Your doorbell will restart.

I appreciate the help, Rubes.
   
Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hi Swattz67,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Doorbell? Were you able to perform the steps I’m suggesting? We'd be glad to hear from you.
 
Best,
Emerson

EmersonB
Community Specialist
Community Specialist

Hey Swattz67,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks,
Emerson