Nest Wi-Fi outdoor cameras issues with set up

[Liku]

I am having a crisis involving my personal safety. I have had the police at my residence in the last 24 hours and they recommend I immediately get home security cameras for my safety. I paid top dollar for a pair of Google Nest cameras in a double pack and for the love of god after literally 6 hours I cannot set up the cameras unless I create a new home for each camera. I will need close to seven cameras in the very near future and this work around seems idiotic. Of course have rebooted everything. Of course I am near the device and the router. What the hell? How many more hours is this going to take to get the second camera up?!?! Headed for a motel tonight for my safety as one camera is insufficient. I sincerely wish this hell on the developers of this janky software. 

[MplsCustomer]

@Liku 

It's too bad no one from Google Nest has responded to your problem.

Why do you say you need to create a new "home" for each camera? All of our cameras, including two of the newer ones, are in the same Google Nest "home".

What happens when you try to install your second camera?

[Liku]

Thank you for your assistance. I finally got through to someone at Google and they were able to add a second camera by having me first reboot the unresponsive camera by holding the reboot button for 50 seconds until it chimed twice. After this they had me open a Nest account and they migrated the working camera to the Nest app. A second camera was successfully added to the Nest account and they then migrated both cameras back to the Google Home app. Previous to this I had to create a new home or address for each camera. As appreciative as I am for Ethan’s from Google help, I am dismayed that the software on these cameras make them so maddeningly irritating to get the cameras up and running. 

[janthadeus]

Hi folks,

I’m sorry to hear about your experience, but we’re glad that our support team was able to help you. In the meantime, do you still have other questions and concerns?
 

Thanks for your help, MplsCustomer.

Best,

JT

[janthadeus]

Hey Liku,

It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Best regards,

JT