12-14-2022 01:34 PM - edited 12-14-2022 03:26 PM
I have had this working flawlessly for months. I recently added a few more cameras to my system and suddenly my Driveway camera has started notifying my phone when it sees Vehicles outside of the zone I have created. I have it set to ignore anything outside of the zone and yet it continues to tell me when a car goes by on the street well outside of the zone. I have removed the zone and readded it, power cycled the camera, and so on to no avail. It is driving me nuts. I want to be able to know when a vehicle pulls into my driveway but I am being told about EVERY car that goes by. Any ideas on what I can try to get it to work properly? Thanks.
12-20-2022 03:57 PM
Hey sTeaLthPoett,
Oh no! I'm sorry to hear that. A few questions: has the camera been moved recently? Are there other family members who can access the camera? Do they receive any notifications? How many Activity zones are set up on your camera? Also, have you tried resetting the camera to its default settings? Learn more here.
Thanks,
Archie
12-23-2022 04:27 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Archie
12-23-2022 05:32 PM - edited 12-23-2022 05:33 PM
Hi there. Thank you for responding. I reset the zone a few different times and removed it from the camera entirely and read it and it finally stopped doing it. I think I’m good now. Thank you for your help.
12-23-2022 06:22 PM
Hey sTeaLthPoett,
That's great to hear! Let us know if you have other questions as I'll be locking the thread after 24 hours.
Thanks,
Archie