New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Replacement wall plate for Nest Hello
One of the tabs on the wall plate for the wired doorbell broke during installation and the doorbell will now not stay in place. Would prefer not to have to use an aftermarket one given that it was purchased a week ago. It also seems that most of the ...
Nest Doorbell (Battery) Not Charging via USB C
Hello My Nest doorbell stopped charging after first use. I tried to use other usb c wires and still no white light . Is there something i need to do on the app before unmounting the Doorbell and charging it?
Privacy Zones?
Is there any plans to implement privacy zones? Other providers have this feature and I think it would be beneficial given the data protection laws in the EU and UK. For example, there is no way to configure the doorbell to only record areas on person...
Nest Hello Chime Connector Replacement
Has anyone had luck in getting a replacement chime connector? We recently moved and I forgot to disconnect the chime connector at the old house. I see that ebay has one for sale, but if I can get one directly from Google that would be preferred Thank...
How to install doorbell with 2 sets of 2 wires in chime box?
I followed the instructions but nest doorbell is on and works. However the indoor chime does not ring.
Nest app
Hey Everyone,have the nest app with my doorbell camera and have nest aware purchased I recently purchased two nest floodlight/camera and do I need a new subscription ? I having a hard time though I can add camera to my nest app. any help would be muc...
Nest doorbell
A few days ago I noticed my best doorbell was not connected to my network or app. The doorbell was very hot to the touch. If connect to a computer, if it was still operational, would the device show up? Trying to determine if the device is fried some...
Accessing nest cam from pc
Hello I hope someone can help me with this. I've setup my google nest cam on my android phone with the google home app. I'd like to access my camera from my PC. Google help says to go to home.nest.com and click the device.The thing is even though I'm...
Change person's name in face library (Nest Aware)
When using facial recognition on my Nest Doorbell (battery) it mixes up my two daughters. I'd like to simply "move" a picture from daughter 1 to 2 to make sure I have the right photos in the right library for each person. Following instructions from ...
Resolved! Nest Outdoor Magnetic Base
I have lost mine and can't find a place top purchase a replacement, how do I go about getting one? Thanks!
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