02-09-2023 09:29 AM
I have a Google camera battery model, that currently isn't charging, its sitting at 7%, and has been "on charge" for near on 2 days, not charging. It has been working fine, for a couple of months, charged a couple of time with no issues.
I have tried changing power points, checked the cable, (no damage) checked the connections (re-seated)
I even thought it might be the charger, so tried a different one.
I tried to reset the device, not sure if that was working either...a white light came on the off again within 10 seconds or so.
I can still connect through the network and switch on/off the camera live feed
02-12-2023 03:05 AM
Bump...
02-13-2023 10:52 AM
Hi there,
Thank you for your patience, I know that keeping your Nest devices charged is very important, and I would love to help you out. When it comes to keeping your Nest Doorbell (battery) or Nest Cam (battery) up and running, here are some articles and troubleshooting guides for the best charging practices:
I hope those articles help shed some light on charging and maintaining battery levels of your Nest doorbell or camera. Please let me know if you need further assistance.
Best regards,
Brad
02-16-2023 10:53 AM
Hi there,
Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.
Best regards,
Brad
02-17-2023 11:00 AM
Hi there,
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
Best regards,
Brad