Google Nest Doorbell Wired

[Anthony51]

I changed my internet service, I removed the doorbell, but when I click on add a product, the google nest doorbell (wired) is grayed out and I can't select it.

[RXShorty]

Hi @Anthony51 

Looks like you need to factory reset your Nest Doorbell and do a new set up.
This way you are able to connect it with your new WiFi settings.

[Jenelyn_O]

Hi there,

Thanks for posting in the Google Nest Community forum. I'm sorry for the delay. I just want to check if you were able to try the suggested troubleshooting above. Please let us know how it goes.

I appreciate your help, @RXShorty.

Best,

Jenelyn

[Jenelyn_O]

Hi Anthony51,

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Jenelyn

[zoeuvre]

Hello there, 
 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.
 

Regards,

Zoe