Google Nest cam and the Nest app

[rvbilsen]

I'm confused... I bought a Nest indoor cam and downloaded and installed the Nest app. I already have a Nest thermostat in the Next app and want to add the cam as well. I also installed the Google home app and installed Hue lights and the thermostat. When i try to add the cam in de Next app, it wants to set it up in the home app and I did and live view works normal. But the cam doesn't appear in the Next app. Shouldn't this be the case or is the Google home app the only place to live view the cam? I can't find any clues on the net to add the cam to the Next app. Hopefully someone has the solution or the right answer. 

[Brad]

Hey there,

Thank you for your feedback on this issue, I fully understand the frustrations of not having your new Nest Cams in the Nest App or available on https://bit.ly/3HtBgJC web app. I can imagine having to use two different apps at the moment is quite daunting, and could lead to frustration. 

However, the new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support. I am more than happy to assist you further with this inquiry if you wish. Please let me know.

Best Regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[rvbilsen · Accepted solution]

Problem is solved, Tnx 👍🏻

[Brad]

Hey Folks.

I am relieved to hear that this issue is resolved. At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.