cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Google Nest won’t connect to WiFi for set-up

Dthomp75
Community Member

I keep getting the same message on the app:

There was a problem scanning for Wi-Fi networks on your device.

The device is no longer connected - try connecting again.

5 REPLIES 5

SmithDJ
Community Member

I am having the same issue. I bought two battery operated cameras and one of them connects right away and the other one just keeps giving me the error. I have removed them from my account and started from scratch again and I still can't get the Troublemaker camera to connect to my wi-fi.

spark7
Community Member

Were you able to figure this out?  I have the same issue

SmithDJ
Community Member

No! I try everyday. I disconnect both cameras and start all over. One camera connects, the other camera won't. I wish somebody could jump in and give us a fix. Was kind of expensive cameras to only have one work

SmithDJ
Community Member

Post if you get help. I tried again today by removing both and adding again. Same result. 

spark7
Community Member

Hey, I'm going to work on it next weekend. I'll post if I figure it out. Thanks!