Google cameras on ADT app

[CV3]

We recently had ADT install google cameras with our alarm. I have connected the two systems- I can see my alarm on google home, but I can’t see my cameras on ADT control app. Do the cameras appear on ADT control app or do I have to view them through Google Home App?

[txphi17]

I had the same experience and found out after the fact that these google cameras can’t be imported into the control app. Now I need two different apps. How stupid!!!

[Brad]

Hi there,

Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. Your cameras will be able to be managed, and viewed in the Google Home App. Please let me know if you have any follow-up questions or concerns.

Best regards,
Brad

[Brad]

Hi there,

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.

Best regards,

Brad

[txphi17]

ask DAY to get off their tail and get the nest cameras on their control app.

[Brad]

@txphi17

We’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices by saying, "Hey Google, send feedback," or by following the steps found here.

Best regards,
Brad

[Princesss]

Hi there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

[Princesss]

Hello there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Nest devices and we'd be glad to assist you further.
 

Best,

Princess