New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Very Delayed notifications sometimes none at all
we have got GOOGLE NEST DOORBELL (BATTERY) WIRELESS SMART VIDEO DOORBELL but when they push the button we get notification 5-30 mins later, sometime in 10sec but most of the time very late, they have to also knock on the door, sometimes they wait and...
Nest Doorbell peeling (out of warranty) – is there a class action yet?
Hi, wanted to see if there is anyone looking at the peeling issue and the doorbell. I reached out and they said 'it's out of warranty' so my $200 problem.Sad that they will not stand by their product after only 2 years.... It looks like skin issues.....
Nest Hello Mechanical Chime too Weak
I just got done installing my nest hello. The nest lit up blue and is working flawlessy through the app. However, I noticed the mechanical chime was is not working. To troubleshoot, I followed all of the instructions; double checking the wires, check...
Nest Hello - No Events Detected
Hi,I got a notification saying my Nest Hello had gone offline and when I looked, it was offline for around 20mins. There are also multiple times throughout the day where there are no recordings and it says, “No events detected”.I’m on the Nest Aware ...
Nest Camera Battery
Hello, So I've added some Nest Cam Battery to my IQs and it seems that when I charge the battery (even if it was only at 50% before starting to charge), that the cam wants me to "reactivate" the cam in order to get it to work.Does this mean that ever...
NEST Camera Outdoor Replacement Power cord
Hi, the power connector on our nest camera outdoor just died. We have two cameras and I swapped the power connector and was able to power up either camera, so I know it is the power adapter that doesn't work. How can I replace this part? Thanks!
Resolved! Lost wedge screws
Was installing the wedge and mount and managed to drop on of the small screws and can’t find it anywhere! Need a replacement but can’t find out what size the screws are anywhere.
Nest camera
I'm having all kinds of problems, iv had nest doorbell for bout 2yrs now. And the doorbell doesn't work, when someone is there I don't know bc it doesn't notify me (as it use to) , it keeps cutting off on its on and changing to "away" . It doesn't do...
Help with doorbell family access problem
My husband had me sign up for our nest doorbell access using his email account, which I thought was strange, but figured he had researched how to do it. Well, now I have all of his phone contacts on my phone and I don't want them. Can I delete my app...
Resolved! Home App not giving notifications
My Nest camera is given alerts to the Nest App on my phone so I am 100% sure the camera is operating correctly, but my wife got a new phone Pixel 4a and she no longer receives notifications with the Google home app. I have tried:1. App Permissions an...
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