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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 214 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15928 Views
  • 0 replies
  • 6 kudos

Nest IQ Login ID

My Nest IQ camera uses my Google Account email id and password to login to the camera. This means I have two items using the same password. I would like to change that so a unique password is used for my Google account and a different password for th...

pinch9 by • Community Member
  • 1029 Views
  • 4 replies
  • 0 kudos

Nest

Nest just lets random people figure out the problem and they don’t respond?

Nottoday by • Community Member
  • 679 Views
  • 3 replies
  • 0 kudos

Cameras stopped recording events

Cameras stopped recording events usually they record 8 to 9 seconds and I can go back and review them. I only get still shots. How do I get them back online.

Jaward1 by • Community Member
  • 808 Views
  • 3 replies
  • 0 kudos

Free Nest CAM IQ / Doorstop!

It doesn't work. But maybe you can use it as a door stop? Or a conversation piece?Anyway, I had it 13 months or so, and it was a second replacement for the original one that didn't last a week.

Bird chirp trigger

I have a very odd issue. I have 3 Nest Cam batteries set up around my home, and scrolling through the history, a good half of the videos start at the *exact* time a bird chirps. It will detect people, but by the time the clip starts, they will be hal...

BasG by • Community Member
  • 3036 Views
  • 6 replies
  • 2 kudos

Replacement wire

I spoke with google and they are unable to provide me with a replacement cable, due to it no longer being under warranty. Fine. However, they cannot tell me where or how to buy a replacement. They quite literally told me to go ask anyone at any store...

Teena by • Community Member
  • 811 Views
  • 4 replies
  • 0 kudos

Set up issues

Once I get to the set up point where it is supposed to populate the last four of the serial number, nothing ever pops up. Tried setting up with multiple phones and computers and have the same issue. Any help??

tss1019 by • Community Member
  • 994 Views
  • 6 replies
  • 0 kudos

Nest Doorbell Wired

Hi. My Wired Doorbell keeps picking up motion outside of my motion zone. I have the everything unchecked for "Outside of a Zone", and yet it picks up every car that drives by my house. How do I make this stop?

Recording on demand?

My neighbor's dogs have become a real issue with their constant barking. With the Next Cam and Floodlight, can you start recording on demand? Say I hear the dogs and want to get it on video - will I be able to use the app on my phone to start recordi...

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