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My doorbell camera

1010
Community Member

When I go to the app Google Home app to open up my camera Is saying unreachable as on battery saver I’m not able to see what’s going on if I’m not home

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@1010 

If you have the Google Nest Camera (Battery), I think that's an inherent limitation if you're running the camera on battery power. We have had ours plugged in with the optional 10-meter power cable since getting it in Sept. 2021 and its "Live" all the time. My opinion is that the camera not very useful running on battery power.

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

 

Best regards,

Brad.

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Best Regards, 

Brad.