Google doorbell 3rd gen will not complete setup, can't connect to wifi

[Papertiger]

Same issue here, it keeps telling me to reset and try again and even after doing so it keeps telling me to reset. I even returned it for a new one and am still getting the same reset and try again message

[Papertiger]

yes they tried to help through remote access to my nest account but still the same issues. They offered me an exchange but I have no faith that it will work a 3rd time. Returning to Amazon and looking elsewhere. 

[humbertogarcia]

Hi Papertiger,

Thank you for posting in the community! I’m sorry to hear the setup issues with your Google Nest Doorbell (3rd gen) persisted despite trying two different units. I appreciate you sharing those troubleshooting details.

Since they didn't resolve the issue, please let me know if you’d like to reconsider the exchange our team previously offered. I'd be happy to help!

Regards,

Humberto