Google doorbell battery

[gphilty]

I really do not like that you can't get an actual person to assist you. I got new internet had to factory reset the doorbell and now there is supposedly a blue light that is supposed to blink to reinstall. I have pushed the reset button for longer than a minute and nothing works. Is it possible to get in touch with a human?

[Ashepherdson]

You absolutely can talk to a person , option 3 of the contact form. 

https://support.google.com/googlenest/gethelp?sjid=3155404610543367607-NC

But when you factory reset , it's a solid white light, not blue 

https://support.google.com/googlenest/answer/9252162?hl=en-CA#zippy=%2Cnest-doorbell-battery