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Google nest doorbell battery - disappointed

mcMelbourne
Community Member

I wish I knew this wireless doorbell does not chime indoors on my hub or speakers - total waste of money. Google - why don't your products work with each other? I don't want wires everywhere so I bought a wireless doorbell to operate from a batter, and connect to my Google "smart home" devices. When someone presses the doorbell, I expect it to ring/chime on all my google mini speakers in the house.

I discovered that on my Android phone, I need to long press the Google Home app, go to info, notifications, scroll down to notification categories, touch on doorbell press notifications (not the slider, the words), scroll to sound, and choose my own chime. So it will chime on my phone when somebody presses the doorbell. Not very user friendly/intuitive.

But I want every Google mini speaker to chime when someone presses the doorbell (for when I'm not home but others are).

What a waste of money - time to rethink the smart home and move away from Google, seriously disappointed.

1 Recommended Answer

@mcMelbourne 

The "Ring indoor chime" option is disabled automatically when the battery camera is NOT wired to an indoor doorbell chime, because it's not possible to ring an indoor chime if it is not wired.

"Visitor announcements" should go to all Nest speakers in the same Google Nest "home/structure" on the same Wi-Fi network. (It goes to all of ours, though we have the older Nest Hello Doorbells.) In fact, many customers in this forum complain that they want some way to have the announcement go to selected speakers only.

View Recommended Answer in original post

12 REPLIES 12

sicsacol
Community Specialist
Community Specialist

Hi mcMelbourne,

 

Thanks for your feedback about your Nest Devices.

 

To connect your Speaker or Display with the Nest Doorbell, you can follow the steps in the article: Get doorbell visitor announcements on a speaker or display. You can also help us by sending feedback about our products. You can do it through this link: Send feedback about Google Nest Products.

 

Keep me informed.

 

Sincerely,

Jonathan

It's only software - if you can push a notification, why not have the doorbell chimes on all the speakers when someone presses the doorbell?

Announcing "Somebody's at the front door" is useless when they happened on the Max, and the Max is in the kitchen. Oh, and that only happens in the Max - i can't push them "Sometimes at the front door" to the speakers...

Why not integrate the Google doorbell with all Google mini speakers, so they all come when someone presses the doorbell?

Disappointing product, and very disappointing response from Google.

I get the notification to all my speakers. A mini in every room and a hub in the front room and a max in the kitchen.

Also the indoor chime option you have screenshotted is for a mechanical chime that it's usually connected to a traditional doorbell. You can have that ring if you have one by turning that on.

Super_paulie
Community Member

I mean... It does do that? You just need to turn it on if it's off. Mine was on by default.

The visitor announcement only goes to the Max hub, not all speakers.

And the doorbell chime is disabled in the settings, "because the doorbell is not wired."

Allow me to be clear: I want all Google speakers to chime, Ding Dong, when someone presses the doorbell. I don't want only 1 device, on the other end of the house, to announce "Somebody's at the front door" when no-one can hear the announcement (because the Max hub is in a different room). And, I'm unable to push that announcement to all speakers. This is software, should be a very simple fix...

1000063554.jpg

sicsacol
Community Specialist
Community Specialist

Hi mcMelbourne,

 

Thanks for posting and I'm sorry to hear that the previous steps didn't work and you can't use the visitor announcement feature on your speakers. Here are some steps you can follow:

 

Hope this helps.

 

Sincerely,

Jonathan

@mcMelbourne 

The "Ring indoor chime" option is disabled automatically when the battery camera is NOT wired to an indoor doorbell chime, because it's not possible to ring an indoor chime if it is not wired.

"Visitor announcements" should go to all Nest speakers in the same Google Nest "home/structure" on the same Wi-Fi network. (It goes to all of ours, though we have the older Nest Hello Doorbells.) In fact, many customers in this forum complain that they want some way to have the announcement go to selected speakers only.

Well, I would be happy with just 1 speaker chiming DingDong when somebody rings the bell. As per my screenshot, I have no way of pushing that to any of the speakers.

Note: DingDong chime is different from Visitor Announcement ("Somebody's at the front door"). And in my case, that announcement only goes to the Max, not all the speakers...

MplsCustomer
Bronze
Bronze

@mcMelbourne 

Have you turned on the "Visitor announcements" option on your doorbell?

https://support.google.com/googlenest/answer/7672451

This should send an announcement to all Nest Hubs and Nest Minis in the same Google Nest "home/structure" as long as they are not set to "Do not disturb".

Yes, see the screenshot in my original post.

In the Google Home app, I have set it to push notification and announce visitors. Yes, it announces on the Max hub "Somebody is at the front door," but none of the Google mini speakers do anything. This is pointless if I'm not in the same room as the Max.

When somebody presses the doorbell, why can't every Google mini speaker just chime DingDong?

I don't have the nest app as I don't subscribe to nest and don't see a need for a nest subscription.

mcMelbourne
Community Member

Ok, after removing my Google speaker, resetting it, then re-adding it to my Home, it now announces when somebody is at the door, or rings the doorbell.

Seems there was some weirdness that was resolved by removing, resetting and re-adding the speaker to my home.