02-03-2023 06:45 AM
I have my Nest Max all set up after much difficulty with tv - lights etc all connected but now the nest cam won’t work.
I have reviewed all suggestions - turn airplane mode on and off - restarted my iPhone and then resorted to resetting Max (praying I wouldn’t lose the other connections) but .. still won’t connect. Camera won’t open at all
02-08-2023 02:30 PM
Hi CR2010,
Thanks for reaching out here in the Community and for sharing with us your concern. I'm sorry to hear about what happened to your Nest Camera. To confirm, what is the light status of your Nest Camera? Do you have the wired or battery type of Nest Camera? How far is it from your Wi-Fi router? Try restarting your Nest Camera and let us know how it goes.
Regards,
Emerson
02-14-2023 11:07 AM
Hello CR2010,
I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? We would appreciate it if you could share with us the information I’m asking above. Also, were you able to perform the step I’m suggesting? We'd be glad to hear from you.
Best,
Emerson
02-15-2023 12:45 PM
Hey CR2010,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
Thanks,
Emerson