Hello. I just got a nest camera. I’m trying to reconnect it back to my account. I had unplugged the camera and it didn’t connect back. I removed it and tried to add it back but I won’t work and the camera light stays green.
Half my cameras did this this week. What fixed it for me was holding the reset button for 5 seconds (resets device, not factory reset). If that doesn't do it reboot the router (s). One of mine took a few tries. After that may have to remove it from your account and factory reset it
So it worked but now I kind of got another problem. The display wasn’t connecting right to my Google home app and wouldn’t let me connect in general from like YouTube or YouTube music. I tried to turn it off and on and turn wifi settings off. Another thing is I have a Google speaker a NestMini, I tried adding it and it let me through and past the part where it lets me hear the chime sound, it ask me for my region and I press the US and it will not go through. It just stays on it and I can’t do anything else but exit. My app is updated and my wifi connection is perfectly fine so I don’t know. I tried looking it up and can’t find any help.
I can imagine it has been an inconvenience, and I would love to look into this further for you. Was this device purchased in the US? Also, have you already added it to your account previously? Please let me know.
The Google Display and Camera I’ve received were given from a wifi company I believe. The Google speaker was bought here in the US. I was able to previously add them to my google home app and i had it in a home but now that its reset its not connected to anything. its stuck on the part to connect to the google app but i cant get through.
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