11-30-2022 03:40 PM
I am trying to connect my wife’s devices to my doorbell but she has a different email address to me.
12-04-2022 07:52 PM
Hi Wattsy,
Thanks for reaching out. Let’s check — a few questions: is your account migrated or none migrated (legacy)? Does your wife have a Google account? What’s her email extension? Also, was it successful when you added her to your family account?
Here’s how to invite a family member to your account:
The person you invite should receive an email with instructions.
Note: If the person you want to invite has already requested to join your home, you need to accept that request instead of sending a new invitation.
Thanks,
JT
12-06-2022 09:45 PM
Hey there,
It's me again. I want to make sure you're all good — how did the steps go?
Regards,
JT
12-07-2022 10:10 PM
Hi there,
Just checking in to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.
Best,
JT