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Help with setting up a different account

Wattsy
Community Member

I am trying to connect my wife’s devices to my doorbell but she has a different email address to me.

3 REPLIES 3

janthadeus
Community Specialist
Community Specialist

Hi Wattsy,

Thanks for reaching out. Let’s check — a few questions: is your account migrated or none migrated (legacy)? Does your wife have a Google account? What’s her email extension? Also, was it successful when you added her to your family account?

Here’s how to invite a family member to your account:

  1. Open the Google Home app Google Home.
  2. Switch to the home you want to share.
  3. At the top, tap Add Add > Invite home member > Invite a person.
    • If you don't find "Invite home member," tap Add person to home.
  4. Enter the name or email address of the person you want to invite to your home > tap Next.
  5. Review what’s shared when you add someone to your home > tap Next.
  6. Review the person’s access to your home > tap Send.
  7. If your Google Family Group isn’t full and the person you’re inviting isn’t already in one, you should get the option to invite them to your Google Family Group.
    • To invite them, tap Add to Family.
    • To skip this step, tap No Thanks.
    • Note: You can have up to 6 members in a Google Family Group.

The person you invite should receive an email with instructions.

Note: If the person you want to invite has already requested to join your home, you need to accept that request instead of sending a new invitation.

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hey there,


It's me again. I want to make sure you're all good — how did the steps go?
 

Regards,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours. 
 

Best,

JT