06-10-2022 04:32 AM
After finally migrating from Nest to Google accounts, the Nest app shows my phone as “not here” in home away assist despite definitely behind home.
the home address has been reset, home assist has been turned on off. It is tied to my Google migration - any ideas?
06-10-2022 08:26 AM
Sorry to hear about the frustrations that you're having with the Google Assistant, I'm happy to help.I would suggest visiting our Google Assistant Forum and writing to them there as this is a question that they would be able to help answer.Please let me know if you have any further questions.
06-14-2022 08:53 AM
Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.
06-14-2022 09:00 AM
No resolution (and the initial response was focused on Google Assistant, but the issue is with Nest Home Away Assist). After 2 days the home away assist began working. The thread can be closed out.