Thanks for your message. Oh no! That is not great to hear that your Home/Away assist is not working. I understand your concern and would be more than happy to help find a solution. First, I have some quick questions to get a better understanding of this issue.
Thank you for your patience. I look forward to your response!
Hello Brad, I have similar issue which I’ve not been able to solve it. I have Nest thermostat and Nest Doorbell. I have enabled home/away routine for thermostat. The problem that I’m facing is, if I turn on the setting in Nest app it will not be recognized by Google home app. If I set it in Google Home app then it breaks the settings on Nest app. Doing this back and forth it doesn’t handle the home away routine properly.
can you help me with this?