How can I get NEST CAM Outdoor to work?

[bhatcher]

When I scanned QR code I got message that it could not access when I enter the 6 digit identification # on bottom of camera it indicated the identification # was invalid.  How can I get this to work when the NESDT website instructs me to enter the product serial # which is much longer than the 6 digit code.  the instructions on NEST website are not the same as what the app is requesting which also does not work.  

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.