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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1534 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17617 Views
  • 0 replies
  • 7 kudos

Integrate Ring cam into Google Home?

Is there anyway to add a Ring cam onto my Google Home devices? It's not listed under "add a device." Seems like there should be a way to just use it as a generic device, even with reduced functionality. Older webposts indicate you can add it under "a...

Rjkanes by • Community Member
  • 834 Views
  • 2 replies
  • 0 kudos

Resolved! Inherited Google Doorbell does not release from the wall

I have a Doorbell/camera that sits on the outside of my home, against shingles with a slightly loose connection. I've identified it as best I can, but might be wrong; it has a black front panel, white bevel, and a google G logo on it. I don't know it...

Katana314 by • Community Member
  • 1064 Views
  • 3 replies
  • 0 kudos

Battery Drains quick.

Hi, unable to figure out how to make the outdoor cameras last more than a week. It gets about 12 to 20 events a day, have everything on default. Summer or winter, although did get a message once for to cold and might reduce battery life last winter. ...

DamirD by • Community Member
  • 511 Views
  • 1 replies
  • 0 kudos

Camera does not pick up animals much

I have the sensitivity turned to high, I have animal and motion options enabled, I also have zones set like tech support told me to use when I called them. I set a 2nd camera up on the ground and it showed animals coming through numerous times all ni...

Peep-eyE by • Community Member
  • 2025 Views
  • 2 replies
  • 1 kudos

Battery draining - why no 1.5 24v transformers?

I’ll be honest, I’m very disappointed with the best battery doorbell camera so far. Installed one for a customer last week with an 18v 500ma supply and the doorbell was dead within a day. They’re in a busy location with a lot of foot traffic. am I wa...

Kazkaz1 by • Community Member
  • 728 Views
  • 1 replies
  • 0 kudos

Outdoor Nest Cam Connection

I'm using nest to reinstall my outdoor nest cam. During the process, I enter the 6 digit entry key and proceed to select the location the camera will be installed. Then I get to a screen that says, "Choose the last four digits of your camera's serial...

Nest Cam Outdoor (wired 1st gen) cannot connect

I have tried several time to set this outdoor camera up and am having no luck. When I get to the connect to Wi-Fi part of the set up, the camera beeps and says it has connected but will not show a picture and the led on the camera cycles through soli...

wavejunkie by • Community Member
  • 1281 Views
  • 4 replies
  • 0 kudos

2 cameras won’t connect to WiFi

I have 2 cameras that I have factory reset 10+ times trouble shooting trying to get them on my WiFi. Even got a brand new modem. Still won’t connect. After the new modem came I had to readd doorbell and another camera which were done successfully fir...

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