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Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Google nest doorbell wont connect after reset
I changed wifi router and did a factory reset, because it would not connect. Still unable to connect it with startup
Nest Cam Indoor wired 2nd generation
How do I set up my Nest Cam Indoor wired 2nd generation so that it swivels to scan Zones in the entire room?
Woke up to a car break in and wiped history
Woke up to a car break-in. Went to check the cameras, and the history on all 3 of our cameras (2 Nest Outdoor and One Doorbell Cam) was wiped. All show "No events recorded" for days prior to today. This is one of our homes in the Google Home app; iro...
3 weeks the home app has been down
Nearly 3 weeks now and not able to use cameras through the home app with repeated correspondence to so called google support experts. If you're in the market for a security camera just do not buy google nest battery cameras they are a travesty of the...
What to do when nest outdoor cam with battery dies?
What to do with a nest outdoor camera with a battery that is completely dead? It won't charge and won't hold a charge is just off and unavailable. Is there some way to replace the batter in it? I'm 100% sure the battery is dead, I tested everything m...
Doorbell Chime
Hello, I would like for the chime to still be heard on all my other hubs in the house, however, I would like to turn off the 'Someone is at the front door' sound that comes through. It feels a little redundant with already receiving the doorbell chim...
Resolved! doorbell wont connect to wifi
doorbell wont connect to wifi after getting new modem. outdoor camera works fine but doorbell wont connect.
Doorbell Was Blue On Install, Not Working After Update
So I've been trying to set up a nest doorbell for most of the evening.Earlier I got to the point where the light was blue and ready for setup. I got into my Google Home app and started setting up the doorbell.Everything was connecting to Wi-Fi in the...
Cam not recording events or continuous video
I just bought my camera recently and the camera was not picking up activities. When it does pick them up, it's only partial activity. I maxed out the event duration in my settings. Then I upgraded so I could get full video history. I can't see the fu...
Resolved! Live Video Unavailable. The Camera may be unreachable or saving battery
When trying to view live feed on my Nest Cam (Battery) I get the following error: “Live Video Unavailable. The Camera may be unreachable or saving battery“I should also note that I have the camera plugged in for constant power.
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