Ok follow along it’s confusing. There are nest cameras prior to the google acquisition. Then there are google nest cameras. From your description you have the google nest camera, which only works with the google home app. If I haven’t confused you yet, download the google home app to enable your camera
As @S3bryan has already said, the newest Google Nest cameras are only available using the Google Home app. You will be able to see your old Nest cameras and the new one all together there but not the new camera on the Nest app.
Linked below is the Google Nest help center instructions for setting it up.
Thank you for your feedback on this issue, I fully understand the frustrations of not having your new Nest Cams in the Nest App or available on https://bit.ly/3HtBgJC web app. I can imagine having to use two different apps at the moment is quite daunting, and could lead to frustration.
Don’t get your hopes up that Google is listening to customers requests. The latest updates just rolled out.. birthday wishes and tiktok. Show us where on here on online where the demand is for that. No where. It’s what google wants to market not what users ask for. Web integration of your cameras?? Figure another year, maybe
I can see your frustrations, but I think it would be best to keep your comments positive if you can please. These forums are a place to help others, not spread negativity. Try your best to review our Community Guidelines and make sure you are following them please.
Hey folks, It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
