How do I view last week’s footage or 5 days ago?

[Bethba]

I can only access this week ( Monday- Wednesday (today)). How do I access last week or the last 7 days?

[MplsCustomer · Accepted solution]

@Bethba 

The link below lists what you should get for video history for each camera and doorbell, depending on your Nest Aware subscription. Your video history starts when you purchase a subscription.

https://support.google.com/googlenest/answer/9681538?hl=en

[Brad]

Hi there, 

Thanks for bringing up the concern you're having. Just as user @MplsCustomer shared, you will want to get a Nest Aware subscription. Here is a great link on how Nest Aware works and how to subscribe. In addition, here is a link on how to manage your subscription. 

Best regards,

Brad

[Brad]

Hi there, 

Let me know if you need anything from me, but I am just seeing how the conversation is going. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[janthadeus]

Hey Bethba,
 

I just wanted to jump in here to make sure that you saw our response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks for the help here, MplsCustomer and Brad.
 

Best,

JT