How do i get a sound notification on my iphone from the nest doorbell

[Pstiller]

How do i get a sound notification on my iphone when someone approaches the doorbell camera? 

[MplsCustomer]

@Pstiller 

If you configure notifications for your doorbell, you will get the standard iPhone notification sound (along with the banner, if it is also configured) if sound is turned on for Notifications for the Google Home app on your phone. You cannot configure the sound.

[nadeemrizvi]

I am also not getting notifications on Android phone, even though notifications are on. 

[MplsCustomer]

@nadeemrizvi 

Do you have Push Notifications turned on under Settings | Notifications?

Do you have any events turned on with notifications turned on for any activity zones?

[Pstiller]

i do have notifications on but I dont have zones options? 

[MplsCustomer]

@Pstiller 

Do your settings in the Google Home app for the doorbell look something like this, and do your Notification settings on your iPhone for the Google Home app look something like this?

[Pstiller]

exactly like that except i don't have the car play  option. 

[MplsCustomer]

@Pstiller 

Earlier last year we quit getting notifications on one of our iPhones.  Deleting and reinstalling the Google Home app, and then making sure the above settings were reset solved the problem.

[Brad]

Hi there, 

Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I am afraid there is no such option to change the alert sound. Please let me know if you need further assistance. 

Best regards, 
Brad

[Brad]

Hi there, 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad