How to add a Nest Doorbell (battery) when it keeps sending me to the nest App

[TomWisco]

I’m having difficulty adding my Nest Doorbell (battery) to Google Home.

When I go into google home, my new doorbell isn’t found by the “Looking for Devices”. So, I have to select doorbell. It directs me to the Nest App. When I scan my QR code in the nest App, it says: “You will need Google Home App to set up this device.”

I am in a circular loop and cannot add this device.

What icon am I supposed to click in Google Home to set up this Doorbell? Or, is there a workaround to set up the doorbell?

[Lukas67]

Nest server seems to be down.

I am also not able to connect my doorbell

[TomWisco]

Thanks Lukas! I was able to resolve it with a Zoom client service representative.

I deleted my google home app, and redownloaded it.

It was odd that my Google Home wasn’t giving me all of they options they anticipated. I shared my screenshots with the representative, and they were surprised to.

Their first step is to suggest deleting the app and re downloading it. Thankfully, that did the trick! Thanks again for your comment

[janthadeus]

Hi folks,

TomWisco, awesome! I appreciate your time sharing the steps that resolve your issue — it's a big help. Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

Lukas67, I want to check if you still need help. Don't hesitate to reach back if you do.

Thanks,

JT

[janthadeus]

Hey Lukas67,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

JT

[janthadeus]

Hi there,

Just checking in to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

Best,

JT