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Forum Posts
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Need silver back piece
the silver back piece was damage during remodel. Need to find out how to get a replacement.
Resolved! Nest Aware subscription and new camera
I have a Nest Aware subscription and can see my first 3 cameras just fine. I semi-recently purchased another camera that I could ONLY add to the Home app. For some reason, I cannot get this new camera to give me options to save down videos (like it's...
Size of tiny mounting bolts
Does anyone know the size of the small bolts used to attach the mounting plate? I lost one of them.
Resolved! What’s the deal with the ongoing notification delays?
I’ve about had it with Nest and the notification delays. It has been an ongoing problem for the last couple years, ever since Google took over. I’ve been through your maddening troubleshooting countless times and it’s never resolved. My house was van...
Cars in driveway not being recorded
My driveway cam is mounted overdriveway ands see cars going by on street but not entering or leaving my garage. It picks up people walking by and me when in driveway. My wife left in car today for and an hour and there was no recording of her pulling...
Floodlight camera lighting options
For the wireless floodlight camera, can I choose to not have the floodlight come on at all, even if it senses motion? For one of our cameras, the flood light at night will disturb the neighbors but we still want the camera for security purposes.
Nest cameras
The playback of videos isn’t working. Live video is working though. i have updated the app.Check my connection. 500 Mbps. Reset my google home networkreset the camera tried it from different phones looked on your forums for a resolutionany other sugg...
Nest WiFi and cameras
Hi I bought the nest WiFi a while back. When I first got it my cameras were working fine. About 5 months in all 5 of my cameras would cut off randomly but only one camera at a time. I know the cameras only work on 2.4 and the nest WiFi bounces from 2...
Nest camera
I cannot view my events. I should not have to buy nest aware. I have nest subscription and if this isn’t corrected I will expect a refund. It worked fine since I got it but this is no use to me if I can’t watch the clip. I already signed off and on a...
Nest Aware subscription
What do I access to set up subscription to Nest Aware
