12-03-2022 12:07 PM
I am using the camera to "watch" a corner of my building that has a walkway nearby. Every time a person walks by a notification is triggered. I only care to track movements at the corner of the building, so I'd like to reduce the field of view of the camera. Is this feature available?
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12-03-2022 06:40 PM
12-03-2022 06:40 PM
12-06-2022 08:05 AM
Exactly what I needed - thank you!
12-07-2022 09:16 AM
Hi there,
Just as @MplsCustomer suggested, I believe that Activity Zones will help you out in this situation. You can learn more about them here. I hope you find the article helpful. Please let me know if you need further assistance.
Best regards,
Brad
12-13-2022 02:43 PM
Hello folks,
@kentragen I'm dropping by to ensure that everything is covered here. Were you able to set up an activity zones? In case you have an update, you know where to find us.
Thanks for lending a hand, Brad and MplsCustomer.
Regards,
Emerson
12-14-2022 02:50 PM
Hey kentragen,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Emerson
12-15-2022 09:06 AM
Thanks for checking in. I have set up an activity zone on each of 3 cameras. Two of them seem to be working exactly as expected, the other continues to trigger notifications for movement that seems to be outside the activity zone. Is there a likely reason why this would be happening?
12-15-2022 12:35 PM
Hi kentragen,
That's because you can still receive notifications outside your activity zone.
Follow these steps to check it:
Looking forward to your update.
Best,
Emerson
12-20-2022 10:25 AM
Hello kentragen,
Were you able to perform the steps I’m suggesting? We'd be glad to hear from you — We'd like to make sure everything is working.
Thanks,
Emerson
12-21-2022 10:36 AM
Hey kentragen,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Regards,
Emerson