09-30-2021 12:20 PM
How do I retrieve history events of the driveway camera recording? I changed my wifi password but I didn’t scan the QR code from under outdoor camera. My question is- Are the videos still recorded and saved ? Where can I retrieve them from and how? Thanks
09-30-2021 08:57 PM
There would only be recorded video history if you have a paid Nest Aware subscription. Without the service, you would only have the most recent three hours of event recording.
10-08-2021 03:29 PM
Hi there,
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue.
Do you still need help with this issue?
What troubleshooting steps have you done thus far?
Please let me know if you need further assistance.
Best Regards,
Brad.
11-12-2021 01:28 PM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS