10-19-2022 11:37 AM - edited 10-26-2022 05:09 PM
This is somewhat related to this thread. If you want to turn on your doorbell without mounting it, put a small magnet on top of the charging port, right above the two screws in the back. I don't know why google did not put a button there to turn it on.
10-19-2022 12:02 PM - edited 10-19-2022 12:15 PM
There seem to be multiple problems with the mounting bracket for the Google Nest Doorbell (Battery).
What puzzles me is why Google Nest even wants to keep track of whether the battery doorbell (or our battery camera) is "mounted". Our battery camera is plugged in all the time with the optional power cable, but Google Nest's instructions say "If you didn’t install your camera with a power cable, you’ll need to remove it periodically to charge the battery" (https://support.google.com/googlenest/answer/9252289?hl=en#zippy=%2Cnest-cam-battery). Why does it have to be removed to charge it?
10-22-2022 02:30 PM
> There seem to be multiple problems with the mounting bracket for the Google Nest Doorbell (Battery).
I won't be surprised. I had a horrible experience when I changed my home internet wifi network.
> Why does it have to be removed to charge it?
I'm guessing it's related to privacy, but if so, they could have been more explicit.
10-25-2022 01:08 PM - edited 10-25-2022 02:37 PM
Hey there,
Sorry to hear you've experienced this, but thanks for sharing your tips and tricks with the community. Our engineering team would like to take a closer look into this for you and others who may be affected by this. You can send them a feedback report that includes system logs by following the steps here. Thanks for helping our investigation!
Best regards,
Brad
11-01-2022 01:44 PM - edited 11-02-2022 01:54 PM
Hello folks,
@ImonI want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
I appreciate the help, @Brad and @MplsCustomer.
Thanks,
Emerson
11-02-2022 01:54 PM
Hi Imon,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Regards,
Emerson