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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 155 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15874 Views
  • 0 replies
  • 6 kudos

Am I misunderstanding something about activity zones?

I installed a Nest cam with floodlight last weekend, and, for the most part, I 've been pleased. I am, however, scratching my head with one issue:My camera picks up activity from the street in front of my house. It's not a huge zone, but it's enough ...

JacobR by • Community Member
  • 3281 Views
  • 13 replies
  • 1 kudos

Resolved! Blue spinning wheel and history freeze

After scrolling a few times through the video history, the video freezes and the blue wheel starts to spin forever.The same issue has been reported multiple times by several users over the past weeks and it is extremely frustrating that it's not fixe...

NF by • Community Member
  • 2546 Views
  • 13 replies
  • 0 kudos

Nest hello (wired) rings chime but has no power

Hi, I'm in the UK and I've just got a Nest Hello (wired) and I can't get it to work. I've wired it up to my existing wired doorbell from Honeywell (DW313S) and changed the transformer for a 12v one.Nothing happens on the doorbell, no blue light etc.....

papamolio by • Community Member
  • 765 Views
  • 4 replies
  • 0 kudos

Unable to answer doorbell

Unable to answer doorbell some one rings doorbell then you try to connect to NEST Hello the IOS app gives you the little blue spinning circle of DEATH and you CANNOT connect to your doorbell. YES I have done several reboots YES I have removed my nest...

Pilot464 by • Community Member
  • 896 Views
  • 5 replies
  • 0 kudos

Camera notifications to google display

I have 3 cameras in my office. Two are at the front door so we can see who is at the door. I have two google displays for both floors of the building so they can see the cameras. I cannot put a doorbell up as it will be torn down unfortunately. I am ...

LSiggs by • Community Member
  • 1193 Views
  • 4 replies
  • 0 kudos

Indoor cam

I removed my indoor cameras from my google home app, but when I wanted to set up them again, I I got an error: that this device connected to another account. I bought the devices from the Best buy store.

Resolved! Face library

Complete newbie, got nearly everything working great except…when I appear on doorbell video it appears as ‘person’. (I don’t even appear as unfamiliar).Nowhere to add to face library. Son & his family gave the option to add. Have I missed something i...

Chez952 by • Community Member
  • 1113 Views
  • 4 replies
  • 0 kudos

Camera never shows live

Whenever I go to check my camera live, sometimes it plays audio shortly then fails to load, or shows an image briefly then also fails to load. Is there something I can do to help with this? Could it be my wifi? TYIA

Edk4822 by • Community Member
  • 628 Views
  • 3 replies
  • 0 kudos

Nest Flood Light Settings

Is there a way to program the floodlight to turn on automatically with a constant low dim setting from dusk till dawn to light my entire yard? For example, at dust, the flood light would turn on at a low light setting, then if motion trips the flood ...

JCT66 by • Community Member
  • 887 Views
  • 3 replies
  • 1 kudos

Resolved! Nest Cameras and Google Account password

Yesterday, I changed my Google Account password - it had been a while and I thought it was due for security purposes.. When I logged back into my Pixel 6 Pro, My Nest Hello and Nest Outdoor (Battery) were missing from both the Nest app (hello) and th...

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