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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15729 Views
  • 0 replies
  • 6 kudos

Nest Doorbell Hot

I have a nest doorbell that is hardwired to regular electricity. I don’t recall the device getting hot before but I notice it’s hot to touch now. Is this normal, should the device get hot to touch. It works great, no issues, just the temperature. Man...

Google Nest Cam Does Not Work with Nest

I set up my new Google Nest Cam with floodlight to go along with my six other nest cameras, nest thermostats, and nest alarm system. I was beyond confused when this product with “nest” in its name does not work with nest. It only works with the Googl...

StanW by • Community Member
  • 837 Views
  • 4 replies
  • 2 kudos

Nest App 5.68.1 - Did it fix your streaming issues?

For the past two months, users of the Nest App have been plagued with live video and video history issues such as constant buffering and freezing during the video feed. The 5.68.1 update was released on June 14. Did it fix the issue for you? It seems...

Rubes by • Bronze
  • 3924 Views
  • 19 replies
  • 0 kudos

Familiar faces

Is Google ever going to update the software? So we stop getting alerts when our family is in the yard or walking in and out of the door? Is it that hard to tweak the software to say if this person is present, no need for an alert. I guess not. It’s m...

S3bryan by • Community Member
  • 1302 Views
  • 4 replies
  • 2 kudos

Google wired Nest Doorbell needs plug in indoor chime

2 problems:1. Nest doorbell notification on my Android is vibrate. How do I add a 'unique' ringtone from the usual Android ringtone list?2. I want a simple Nest compatible plug-in chime in the family room, which is 70' away from the front door, that ...

Contender by • Community Member
  • 1161 Views
  • 7 replies
  • 0 kudos

No live video in Home App

Hej Google ServiceI have a outdoor camera with battery connected to permanent power. I went through the whole set up and every thing is fine.I can se the camera in my home app, can turn it on and of and adjust all the parameters i want.I get notifica...

Resolved! Nest Doorbell loses WIFI connection after power shortage

After a flash power shortage (which affected the router ~ 5 m away from Nest doorbell battery model, but powered via the doorbell cable) the doorbell loses the WIFI connection and does not build it up again. Second time that this happens. Reset neces...

Loop on Nest cam set up

I've just purchased a Google Nest Cam (wire 2º generation) and trying to install it in my Nest App. When adding a device on the Nest app on my Apple phone, i add a product, scan my QR code and it tells me that I need to use the Google Home app to con...

Churumix by • Community Member
  • 1564 Views
  • 6 replies
  • 0 kudos

Doorbell lagging or not capturing images

I installed a wired doorbell camera the other day. I get notifications that there is someone at the door, but there are no pictures or videos. When I look at the camera live, everything seems to be working, I can see my flag in the breeze. I have wal...

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