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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15732 Views
  • 0 replies
  • 6 kudos

Camera never shows live

Whenever I go to check my camera live, sometimes it plays audio shortly then fails to load, or shows an image briefly then also fails to load. Is there something I can do to help with this? Could it be my wifi? TYIA

Edk4822 by Community Member
  • 627 Views
  • 3 replies
  • 0 kudos

Nest Flood Light Settings

Is there a way to program the floodlight to turn on automatically with a constant low dim setting from dusk till dawn to light my entire yard? For example, at dust, the flood light would turn on at a low light setting, then if motion trips the flood ...

JCT66 by Community Member
  • 882 Views
  • 3 replies
  • 1 kudos

Resolved! Nest Cameras and Google Account password

Yesterday, I changed my Google Account password - it had been a while and I thought it was due for security purposes.. When I logged back into my Pixel 6 Pro, My Nest Hello and Nest Outdoor (Battery) were missing from both the Nest app (hello) and th...

Resolved! Camera charger stuck in camera housing

I took the cameras out of the box today. Charged the first one. Then charged the second one. Upon disconnecting from the second camera, the charging cable came apart at the head and the magnetic piece is lodged in the camera where the charging connec...

Rkenny by Community Member
  • 1550 Views
  • 8 replies
  • 0 kudos

Resolved! Nest Doorbell -video not available check back later

Since today, my Nest Doorbell doesn't record events. I receive the events, but when I go to my history, all videos say "This video isn't available yet. Check back later.", and even after waiting for a long time, the video never becomes available.This...

TBolt by Community Member
  • 1653 Views
  • 4 replies
  • 0 kudos

Poor battery life and slow charging

My Nest doorbell battery is very slow to charge, taking over 3 days to full charge at 20°C. I have had it installed for 6 months now and the battery life is getting worse with each charge. It is not being triggered much each day <10 events and in war...

Andy-R by Community Member
  • 1164 Views
  • 7 replies
  • 0 kudos

How to disconnect abandoned camera

I moved, but left one of my outdoor cameras on the prior house, sold to a stranger. I can't install the one that I kept in my new house because the abandoned camera is offline, and the Nest app cannot progress without contacting it. It would be diffi...

JonKM by Community Member
  • 993 Views
  • 4 replies
  • 0 kudos

SOME Camera Notifications not showing Previews

I'm having sporadic issues with SOME previews not appearing in the notification field.Attached is a screenshot as an example.You can see that the "Side Yard Camera" has not returned a preview, while the other cameras are do.I returned after a few min...

Screenshot_20220615-094116_2.png
Nudo by Community Member
  • 1068 Views
  • 6 replies
  • 0 kudos

Nest Outdoor Camera offline after power outage

This is an OLD problem that I still cannot find Nest/Google providing a final solution other than dumping the camera and throwing away $200. I have 2 Nest cameras - one indoor and one an outdoor. Only the outdoor camera fails to come back online afte...

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